Privacy Policy
This policy explains what personal data VisitGolem collects, how we use it, and what your rights are.
Who We Are
VisitGolem is a website that advertises privately owned apartments for rent in Golem, Albania. For any questions about this policy, contact us through the website form or via WhatsApp/phone (see the "Contact Us" section).
What Data We Collect
When you fill in the contact form, we collect: your first and last name, phone number, email address, country, and the message you write. No credit card or payment details are collected by this website — bookings and payments are handled directly with us (by phone/WhatsApp) or through platforms such as Booking.com.
Why We Use It
The data you provide through the form is used only to respond to you, to discuss availability and prices, and to finalise a potential booking. We do not use it for marketing purposes without your clear consent, and we do not sell or transfer it to third parties for advertising purposes.
How Long We Keep It
Messages submitted through the form are kept for as long as necessary to handle your request and for accounting/legal purposes, usually no longer than 24 months from the submission date.
Who Sees the Data
Only the apartment owner sees the data. For the technical operation of the website, we also use third-party services: Google reCAPTCHA (to prevent spam), Google Maps (to display the location), and Google Analytics (for usage statistics, only with your consent). These services may process technical data (such as IP address) according to their own privacy policies.
Your Rights
Under European data protection regulations (GDPR), you have the right to: — request a copy of the data we hold about you — request correction of inaccurate data — request deletion of your data — object to or restrict the processing of your data To exercise any of these rights, contact us through the website form or via WhatsApp/phone.
Security
We take reasonable technical measures (such as spam protection and request rate limiting) to protect your data from unauthorised access.
Changes to This Policy
This policy may be updated from time to time. Last updated: September 2026.